At Nedan Al Arab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following information when you use our services:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Order Details: Products purchased, order history, and transaction information.
- Technical Data: IP address, browser type, device information, and website usage data.
- Communication Data: Messages or inquiries sent to our customer support channels.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders.
- Communicate with you about your purchases and promotions.
- Improve our website, services, and customer experience.
- Prevent fraud and ensure secure transactions.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data.
We may share information only with:
- Service Providers: Such as payment gateways, shipping partners, and marketing agencies, solely for fulfilling your order or improving services.
- Legal Authorities: If required by law or to protect our legal rights.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance and personalization.
- Remember your preferences and shopping cart.
- Analyze traffic and browsing behavior for better services.
You can manage cookies through your browser settings, but disabling them may affect site functionality.
5. Data Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online system can be 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Request details on how your data is processed.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
8. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the effective date will be revised accordingly.