Introduction

Welcome to Nedan Al Arab ("Nedan Al Arab", "we", "us", or "our"). These Terms & Conditions govern your access to and use of our website, mobile applications, and services, including the purchase of products offered through our online store.

By accessing, browsing, or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services immediately.

For any questions regarding these Terms & Conditions, please contact us at:

Email: info@nedanalarab.com
Phone: +91 99300 63303

Acceptance of Terms

By using our website, you confirm that:

• You have read and understood these Terms & Conditions.
• You agree to comply with all applicable laws and regulations.
• You accept any future modifications or updates to these Terms that may be posted on the website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website following any updates constitutes acceptance of those changes.

Website Usage

Account Information

If you create an account with us, you agree that:

• All information provided is accurate, current, and complete.
• You are responsible for maintaining the confidentiality of your account credentials.
• You will notify us immediately of any unauthorized access or security breach.

Access to the Website

We reserve the right to:

• Modify, suspend, or discontinue any aspect of the website without notice.
• Restrict or terminate access to users who violate these Terms or engage in unlawful activity.
• Refuse service to anyone at our sole discretion.

User Content

Any content submitted by users, including reviews, comments, images, or other materials, may be used, reproduced, modified, or published by Nedan Al Arab without compensation or prior notice.

Users are solely responsible for the content they submit and must ensure it does not infringe on any third-party rights or violate applicable laws.

Products & Orders

Product Information

We strive to display product descriptions, pricing, images, and availability accurately. However, we do not guarantee that all information on the website is free from errors.

We reserve the right to:

• Correct inaccuracies at any time.
• Change product specifications or pricing without notice.
• Limit product quantities.
• Discontinue products at our discretion.

Order Acceptance

All orders placed through the website are considered offers to purchase products.

We reserve the right to accept or reject any order for reasons including but not limited to:

• Product unavailability.
• Pricing or description errors.
• Payment authorization failure.
• Suspected fraudulent activity.
• Delivery restrictions.

An order confirmation email confirms receipt of your order and does not constitute acceptance.

Your order is considered accepted only after dispatch confirmation has been issued.

Pricing & Payments

Pricing

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Prices may change without notice; however, changes will not affect orders that have already been confirmed.

Payment Methods

We accept secure online payments through approved payment gateways, including:

• Visa
• Mastercard
• UPI
• Net Banking
• Wallets
• Other payment methods displayed during checkout

You confirm that:

• You are authorized to use the selected payment method.
• All payment details provided are accurate and complete.

Orders may be cancelled if payment authorization is declined.

Shipping & Delivery

We currently deliver products across India.

Estimated delivery timelines are provided on our Shipping Policy page and may vary based on location, courier operations, weather conditions, or other circumstances beyond our control.

Risk of loss and ownership of products pass to the customer upon successful delivery.

Delivery details such as name, address, and contact number may be shared with logistics partners solely for order fulfillment purposes.

Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our Return, Refund & Cancellation Policy.

By placing an order, you acknowledge and agree to the terms outlined in that policy.

Nothing in these Terms affects your statutory consumer rights under applicable Indian law.

Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product images
• Graphics
• Text
• Designs
• Website layout
• Trademarks

is the exclusive property of Nedan Al Arab or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control, endorse, or assume responsibility for:

• Third-party content
• Products or services offered on external websites
• Privacy practices of third-party websites

Accessing external websites is at your own risk.

Age Requirement

By purchasing products from our website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

We reserve the right to refuse or cancel orders where we reasonably believe age requirements are not met.

Messaging & Communication

By providing your contact information, you consent to receive communications from Nedan Al Arab through:

• SMS
• WhatsApp
• Email
• Rich Communication Services (RCS)
• Phone calls

These communications may include:

• Order confirmations
• Shipping and delivery updates
• Customer support notifications
• Promotional offers and marketing campaigns
• Product announcements

You may opt out of promotional communications at any time by following the unsubscribe instructions provided.

Limitation of Liability

To the fullest extent permitted by law, Nedan Al Arab shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of the website.
• Inability to access the website.
• Delays in delivery.
• Product misuse.
• Third-party service interruptions.

Our maximum liability for any claim shall not exceed the amount paid by the customer for the relevant order.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, process, and protect your personal information.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in India.

Contact Us

For any questions regarding these Terms & Conditions, please contact:

Nedan Al Arab
Email: info@nedanalarab.com
Phone: 

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.